1. Reboot your device, it will reconnect to wifi automatically.
2. If still can not reconnect, please follow below steps to configure the WiFi one more time.
a. Press the reset button of device
b. Open the App--Click '+' to add device -- press the device reset button -- enter wifi password -- generate QR code -- scan QR code
After hearing cheerful music, device will be online again.
Cannot find the answer to your question? Feel free to contact us via Live Chat on Netvue App or send us an email at email@example.com.