I can not watch live video Netvue July 12, 2018 08:55 Updated Follow Please make sure the APP is latest and your device is online. Refresh the device list or re-login the app. Cannot find the answer to your question? Feel free to contact us via Live Chat on Netvue App or send us an email at firstname.lastname@example.org. Related articles My device gets offline Fail to connect to Wi-Fi Why can't I receive motion alert notification on my phone? How and when I can replay/play back 7*24H cloud recording after purchasing service or inserting SD card? Device has no audio Comments 1 comment Sort by Date Votes Kendo June 28, 2020 11:38 Why showing photos instead of vidio 0 Comment actions Permalink Please sign in to leave a comment.