How to cancel/stop cloud service auto renew? Rachel December 12, 2019 04:17 Follow Please go to APP setting -- Cloud service -- Manage Auto Renew, then click deactive auto renew. Related articles I purchased cloud protect plan with auto renew, how to update/change the credit card for payment? Cancel/ upgrade current subscription Customer Service Contact Why can't I delete my credit card? Is a Netvue Protect Plan required to use my Netvue cameras? Comments 0 comments Please sign in to leave a comment.