Noya
- Total activity 172
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Activity overview
Latest activity by Noya-
Noya created an article,
Reconnect and reboot mechanism after device offline
After the device offline, it will continue to try to reconnect to the server. If failed, the device will reboot/restart at 5 mins, 15 mins, 30 mins... to help reconnect. The restart intervals will...
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Noya created an article,
Why my SD card always shows Format/ mount failed, what should I do?
Since SD cards have a limited number of reading and writing times and life span, they are also influenced by different specifications and brands. When the life span is approaching, the write opera...
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Noya created an article,
Customer Service Contact
24/7 Live Chat Get an instant reply with our 24/7 Live Chat service! Click on the “Support” widget on the right bottom of the page, click Live chat in work hours to get instant...
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Noya created an article,
Business Contact
Any business consulting or cooperating, please email us at Hi@netvue.com or Press@netvue.com
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Noya created an article,
Netvue User Manual
Hi, everyone, Thank you to join Netvue community. In order to help our customer to know more basic settings in Netvue APP and how to use our camera, we wrote the user manual. Please read it before...
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Noya created an article,
[Android] How to choose an external storage path for Netvue/Vuebell media files?
Why do we need to choose an external storage path?1. For saving screenshots and videos when viewing live feed as well as replaying.2. For saving screenshots and videos downloaded from events record...
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Noya created an article,
How to export Netvue log on Android phones
1.Open the "Files" app on your Android phone. 2.Compress the dir "/sdcard/Android/data/com.netviewtech/files/data/nv-logs" to a file named "nv-logs.zip". 3.Share the "nv-logs.zip" file to us.
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Noya created an article,
What is the approximate daily data transfer when APP is not opened?
The bit rate recorded by camera is about 500kbps, which is about 3megabytes of data traffic per minute. If Continous Video Recording service is on, it consumes 3megabytes of data traffic per minut...
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Noya created an article,
Why shared users can't play H264+ videos?
Your phone may not be able to decode video in H264+ format, so you cannot play it. Please contact the device owner to switch the device to H264 mode.To switch to H264 mode：1.Go to Netvue App > Sett...
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Noya created an article,
How to upgrade my previous cloud service?
Please go to Subscription in protect plans, click Former Plan Click Upgrade to New plan, system will provide you a proper solution based on your previous plan. Usually device will get more s...